Hear any updates from them?
Firmware M Series 5.04.020_241106 Released - Issues/Avoid
- Messages
- 3,587
- Points
- 113
- Thread starter
- #82
Nothing unfortunately which is somewhat disappointing. It’s making me look at shifting to equivalent Dahua products.
NVR 5.0 ... Has anyone tried using a "Device Group" ...
I created a new group "Active" and moved all my cameras into that group (when you move a camera to a group you create, it is removed from the "Default" group, so any particular camera can only be in one group).
Problem (bug?) is, after a reboot of the NVR, random cameras move back to the "Default" group.
Has anyone else seen this?
I created a new group "Active" and moved all my cameras into that group (when you move a camera to a group you create, it is removed from the "Default" group, so any particular camera can only be in one group).
Problem (bug?) is, after a reboot of the NVR, random cameras move back to the "Default" group.
Has anyone else seen this?
- Messages
- 1,549
- Points
- 113
Unfortunately it hasn't, but the next version should (V5.04.050)....
Update here:
Firmware - M-Series Firmware v5.03 Released
V5.03.020_240904 Is out https://www.hikvision.com/en/products/IP-Products/Network-Video-Recorders/Ultra-Series/ds-7616ni-m2-16p/?q=ds-7616ni-m2-16p&pageNum=1&position=1&hiksearch=true Another very minor release by the looks of it. I wonder if we'll ever see the AcuSearch functions supported...
www.use-ip.co.uk
- Messages
- 3,587
- Points
- 113
- Thread starter
- #86
Keep in mind that if you do manage to update you will lose functionality as described at the start of the thread. The issues described have been replicated by Hikvision so it's not just a case that they affect some users. Downgrading will de activate the NVR and will need to be setup virtually from scratch.
If you get update error:
- Ensure the file is extracted and you are browsing to 'digicap.dav' and not the compressed file
- Make sure you have the correct file as 'update error' will occur if you've selected the wrong platform (IE the one for the NXI version)
- Clear your web browser history and try again
- Try another browser
Thanks, I will refrain from updating. I would expect Hikvision to pull back the update given the findings until they resolved this.
- Messages
- 3,587
- Points
- 113
- Thread starter
- #88
Yes they're slow to resolve it. I reported the issues to UK support on Nov 22nd; UK Support confirmed the issues and said they'd pass to HQ on Nov 29th. We'll have to see whether version 5.04.050 that Kyle mentioned two days ago will resolve it; that is slated for release 'after Christmas'
Hopefully soon after Christmas. Since it looks like the NXI version just got an update which I didn't see posted a few days ago.
iDS-9632NXI-M8/X
Santa Claus ran his route... now I'm waiting for Ole Saint Hik to post new firmware... Merry Christmas All!
- Messages
- 3,587
- Points
- 113
- Thread starter
- #93
Well if you're brave enough @johnfitzy there's a version of 5.04.050_241119 designated as 'ARC' firmware here on the EU portal:
5.04.050_241119
Is there a new thread on this FW? I see that it was released before Christmas and not after. The FW version number is the same that Kyle mentioned that should be released after Christmas. Is this the one Kyle was talking about or is it different because it's designated as ARC? What does ARC mean?
- Messages
- 3,587
- Points
- 113
- Thread starter
- #95
ARC in the UK is Alarm Receiving Centre (where a system is monitored by a control room). Unknown as to whether it'll be the same version. It's dated after the issues I reported to support but a little to soon to include fixes I'd have thought. It's not worth me trying it because I can't be bothered continually having to reprogram an initialised NVR if it doesn't work #tiresome
Cool. Thanks for that info!
- Messages
- 3,587
- Points
- 113
- Thread starter
- #98
I figured you would!
It's tempting... trying to wait for someone with worse OCD than me to jump first!
You figured wrong! My OCD got the best of me...
That ARC is the only difference I could find... although I didn't look too closely... mouse scroll direction on playback still reversed and still no timeline markers on playback far as I could tell... no harm done:
