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Hi Phil, I removed it and turned it off/on and that seems to have sorted it. I did do a firmware update prior... maybe that impacted it (shouldn't have though?) seems to be working ok now though. Thanks

Hello All, I've noticed that this is coming up as an error on my AX Pro. It doesn't tell me anything other than that? I'm trying to work out what possible solutions there are? Thanks

Massive thanks for highlighting how, massive help for others!

Just to update this, I've noticed exactly when I get a line crossing the problem is 100 times worse. That's what makes me think its to do with the bandwidth.... I unplugged 1 of the cameras yesterday and still experienexed the issue though? So it really is confusing. I've gone for h265+ now...

Thank you for checking, very much appreciated. I would have hoped they were 4K each, but can understand why they're not (maybe bandwidth limitations or something). If they were 4K each sensor it would have made me regret my current set up... maybe in a few years.

Hi, Just a question are they 4k sensors *each* and stitched together? or is it 4k spread over 180 degrees like some of the '12'mp fisheye lenses? Recently seen a video on it and they look quite impressive!

Thanks, I'll change it to 5120. My other settings of being variable are ok though? So if its 4x 5120 I assume roughly that means 20Mbps... so in relation to the 80 what does that mean? If I view from my phone, does that mean consumption will go to 40, and if i then view on my iPad it'll go to...

It says... Frame Rate: 20fps Bitrate: ~7000 Kbps (highest number I saw - it fluctuates from 681Kbps to 1821Kbps for example) Resolution: 3840x2160 Encoding type : 265 Stream Type: Main Stream /// Camera Settings (main stream, continuous) are resolution: 3840x2160 bitrate type: variable video...

Thank you. Going on mine displays the following IP Camera: 23 Mbps Remote Live View: 0bps Remote Playback: 0bps Net Recieve Idle: 56Mbps Net Send Idle: 230Mbps Picture Input Bandwith: 2,048 Kbps Picture Output Bandwidth: 26Mbps -- Which there is the input bandwidth like you showed above? and...

Support here is outstanding, thank you all so much.

Hi Phil, Yes I see that, except my litedev.eu.hik-connect.com is greyed out (but it says that). Rest of the settings are the same. So you don't think its anything to do with my NVR being throttled/can't handle it? Is there anywhere I could get that type of info to see how much strain it is...

If the events are triggered eg line crossing then on the HikConnect app the snapshot does display, but as you mentioned on the timeline it isn't like the NVR where it shows up as a 'SMART' trigger. Also preferred the remove viewing you seek but ran into the same issue.

Ah thank you, I'll take a look.

Talking of cooling, the 40mm fans they install are so loud. I guess its because they're usually in a server rack maybe? I am thinking of putting in a 120mm in mine and turning the fan off. Granted this wont help if the air temps are high around it, but it will help with the noise.

Thanks. Hmm hopefully it ends up going away. I'm similar with the investment. If anyone does find out how to remove it, please post here and let us know. I will do too.

Thanks for letting us know. Is that in the general settings? I'm yet to see such a message but I appreciate you updating us! I've recently got a banner on the top of my app saying Device Authorisation ''Stay at ease when your devices are managed by trusted installers'' I can't remove it...

Hi What red lights? Do you have a picture? That might help.

Afternoon, I wanted to ask this because I've noticed my HikConnect app is being quite laggy in terms of being able to access it from my mobile phone. nvr is (DS-7608NI-I2/8P) cameras are 8mp ds-2cd2387g2-lu (4k color vu accusense) x4 The set up has Cat6A wiring throughout, and I have...

Thanks for confirming. That's annoying no backward support?! How bizzare.

Just looked again, turns out you need their M1 chip or later. Is there anyway of getting a previous version or something that works on Intel based macs?