Search results

Hi all, Just a little bit of a rant here as I am getting quite fed up with the fact that these 4k accusense cameras are marketed as being able to clearly identify a human and vehicle. Then I have either rain, snow or car headlights setting off an alert. It is ridiculous. Is there anything I...

Yeah at least it means intrusion settings with tone is working well for you. Ugh so frustrating.

this problem has resurfaced and I realised I never really did solve it. I updated my Nvr to the latest firmware now. Afaik the intrusion zone uses inverse to 100% meaning 90% sensitivity means only 10% of the box needs to get occupied to ‘begin’ the monitoring, right? I’m just confused how...

Did you ever find a way to sort it?

I’m in a similar boat. Except if I pull back the area the headlights hit it’ll mean im no longer covering my driveway. So frustrating. With min and max boxes how can it not tell the difference? I thought it is supposed to detect humans and cars?

Wow first I’ve heard of this. Not sure what to say but will be watching the thread.

Still isn’t working for me. That’s a shame! Updated my Nvr to latest firmware and cameras. Maybe sometime in the future!

Ok so this is confusing. I’ve only got intrusion enabled yet on live vca green boxes are appearing outside of the zone. To test I’ve cleared all planes on the Intrusion side. Now with just a small square in the middle of the camera I have green boxes appearing when the wind blows on the two...

Thanks I’ll be updating this today. I’ve got Accusense cameras linked up to the NVR that’s why it’s so confusing. My min max boxes are set correctly and we’re working. I’ll see if the live vca mode can help me out. Thanks. With the live vca mode if something appears green does they mean my...

Just reading this @Dan and wanted to say your support is outstanding. I see it consistently makes this forum so good to use.

Ah I see thanks for confirming. I know there is something like a light led setting that’s on the camera and not in the Nvr (?) and was just wondering if that was the same in this case too. Thanks for letting me know.

Can’t give any advice sorry but I had this issue earlier in the year and it turned out to be hikvisions side. For what it’s worth my notifications are working fine so at least it helps you pin point it’s something your side. What, I don’t know sorry but hope it helps.

Thought I had updated this holiday must have taken over. Was 100% their side as it worked the next day. Thank goodness for that!

Hi all This has been driving me insane but for whatever reason I’m having two plants set off intrusion detection in the front door. It’s been fine but with the recent wind it’s been setting off non stop so much so that I’ve redrawn the intrusion zones WAY away from the plants and tried...

Can’t this be done via the NVR too? I ask because I’m having issues at the moment and notice you’re saying to go to the camera to set the min max instead of saying after you’ve drawn the box to use the min max options at the bottom on the nvr. Does it make a difference?

Hi all, Pretty urgent as I go away on holiday in two days and this is the last thing that I need. I noticed that ALL my notifications are anywhere between 5-40 minutes delayed. This is on both cameras AND AXPro System. Even arming the system it takes 5-40 minutes to notify me on my iPhone (it...

Hi Kyle, I've got 4K Colour Vu Turrets (ds-2cd2387g2-lsu/sl) with the siren and lights, running firmware 5.7.3 build 220112. My nvr is running on v4.51.025 build 210927. I need to update these firmwares, but am a bit scared it'll mess something up. I'm not sure where I need to look either...

Good afternoon all, A few questions on things I've noticed recently. If anyone could help that would be a massive help and hugely appreciated. 1. Car headlights at night are setting off line crossing OR Intrusion. I have tried both and headlights are setting it off pinging me at 2/3/4/5AM in...

Yes quite annoying I found this out too. Hoping it gets sorted soon?

No problem. Can a power cycle restart be done from the app and will it restart everything? It was a bit of a pita taking it off, restarting the two that I have and if avoidable that would make my life a lot easier should it occur next time. Thanks.