New [76NI-K1(B)] V4.30.000_build200508 GUI 4 Firmware

[Javaboss]

Hi Dan,

Apologies for taking so long to reply. I kind of gave up really. However, a couple of days ago we had someone drive into our road and fly tip a washing machine down the side of a neighbours house. One of my cameras would have picked it up if we'd just had the damned smart events turned on. I have like 50 hours of footage to go through now at 16x speed to try and find who did it (that's hours and hours of watching a screen still).

I need to fix this NVR.

I'm not sure if this is the screenshot you wanted from IVMS-4200 - but here is the details I thought you would most likely want (below).

I have tried to upgrade to v4.30.005 (failed) and then to v4.30.010 (also failed). The NVR just reboots.

I have tried this via the IVMS-4200 software and via USB key directly into the NVR.

Do I just hardware reset the NVR to factory defaults? The CCTV guys that installed it did all the set-up so I will be flying blind to an extent if I fully reset... I'm sure they would come round and help if I asked - but if I can do on my own I'd prefer to save them the hassle.

Any guidance would be highly appreciated!

 

[barrie]

Have you tried a full default?
Also I would recommend using HIKVISION UK PORTAL
The EUI version (Lite) Seems to be more stable on this model.

 

[dalydesign]

Hi Dan,

Apologies for taking so long to reply. I kind of gave up really. However, a couple of days ago we had someone drive into our road and fly tip a washing machine down the side of a neighbours house. One of my cameras would have picked it up if we'd just had the damned smart events turned on. I have like 50 hours of footage to go through now at 16x speed to try and find who did it (that's hours and hours of watching a screen still).

I need to fix this NVR.

I'm not sure if this is the screenshot you wanted from IVMS-4200 - but here is the details I thought you would most likely want (below).

I have tried to upgrade to v4.30.005 (failed) and then to v4.30.010 (also failed). The NVR just reboots.

I have tried this via the IVMS-4200 software and via USB key directly into the NVR.

Do I just hardware reset the NVR to factory defaults? The CCTV guys that installed it did all the set-up so I will be flying blind to an extent if I fully reset... I'm sure they would come round and help if I asked - but if I can do on my own I'd prefer to save them the hassle.

Any guidance would be highly appreciated!

I had issues with mine too. I gave up after various troubleshooting and discovered it was an issue related to smart events and something else.
I've reverted back to v3.4.112 and everything works perfectly.

 

[Javaboss]

So.... an update from me... I had a crack at a hardware reset today but before I did I tried to upgrade one version a time via USB key connected to the NVR - and it worked! So I'm now running v4.30.010_200715. I've turned on smart notifications etc and am now going to see what happens. Fingers crossed my £1200 investment in this technology is finally going to prove useful... I will post an update with my progress....

 

[Javaboss]

A final update from me. No more NVR crashes....no more having to turn smart events off.... everything is finally working perfectly. Thanks all for your assistance with this.