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Yesterday Hikconnect app did an update from v14 to v15, everything was working fine before I did the update.
As soon as the update was installed all my cameras on the app went offline and the NVR kept rebooting itself constantly.
I plugged a monitor into the NVR, it would reboot then show a live view of the cameras and remain stable, as soon as I opened the Hikconnect app on my phone it would immediately turn itself off and reboot.
I removed the app from my phone and turned my works phone on which was still running the old v14 Hikconnect and strangely it all worked fine!!
I've now resorted to installing the old v14 Hikconnect on my phone and it's working fine but what has caused this to happen?
Also, since having the system installed I've always had an issue with my phone changing from WiFi to 4/5g which occasionally causes my NVR at home to reboot losing minutes of footage, seems very bizarre!!
Can anyone help? Thanks
As soon as the update was installed all my cameras on the app went offline and the NVR kept rebooting itself constantly.
I plugged a monitor into the NVR, it would reboot then show a live view of the cameras and remain stable, as soon as I opened the Hikconnect app on my phone it would immediately turn itself off and reboot.
I removed the app from my phone and turned my works phone on which was still running the old v14 Hikconnect and strangely it all worked fine!!
I've now resorted to installing the old v14 Hikconnect on my phone and it's working fine but what has caused this to happen?
Also, since having the system installed I've always had an issue with my phone changing from WiFi to 4/5g which occasionally causes my NVR at home to reboot losing minutes of footage, seems very bizarre!!
Can anyone help? Thanks