DS-KV-6113 C version - how to enable playback on hik connect app. I have the indoor station connected to my hik connect app, is this why I am unable

[vibes0566]

Is this why I am unable to playback because my hik connect app is connected to the indoor station? What’s the best way to set up so I can receive notifications motion alerts as I ain’t receiving it although I have enabled it to the surveillance

 

[trempa92]

you need firmware 2.2.100 on indoorstation and SD card.

You need to enable motion detection event on door station and on indoor station to collect recordings

Then you can have clips to view

 

[vibes0566]

I have enabled motion detection on the door station by adding it as an access control device etc on my NVR 5.0 latest version. But how do I add an SD card to my indoor station and is this why I can’t playback on my hik connect app for the. Doorbell?

 

[trempa92]

You either want to record on NVR then playback via NVR, or you want to record on indoor station and playback on indoor station.

Both will work

 

[vibes0566]

no I have added it to NVR and can playback on NVR but I want to be able to playback on my phone on the hik connect app but when I try to do so, I get a message that says ‘streaming media sending or accepting signalling timed out’