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And for anyone else following. I have been in contact with Hikvision, after many email exchanges, they got me to download a firmware (NVR_K51_BL_ML_STD_V4.51.005_210628) that I was able to downgrade my NVR firmware. after the NVR's 6th maybe 7th or 8th reset I am back to normal with hik...

Very strange indeed, I have tried everything suggested and so much more only to get the same result. All of my cameras work with Hik connect for events. Doorbell also works with Hik connect for calling with nil issues. I have reset my old router along with the NVR and a couple of different...

I have spent pretty much all day playing around with everything that I can think of. Even using my old Router, Unifi USG that worked previously before flawlessly with hik connect before I updated to a Unifi UDR which also worked with hik connect before updating the nvr firmware.... Yep can see...

The nvr I have does not have a poe interface on it, just the 1 lan interface that's connected to the same switch as all my other devices. Yep all on the same subnet within that range. Manually added to each channel. One by one...... Yep has the share icon on it as I added it via the...

Hey mate, appreciate your replys. They are connected from a POE switch, not directly from the NVR, they are all on the same subnet, I am running a Unifi network with mulltple subnets but thats not an issue. They are between 192.168.1.10-192.168.1.30 dhcp for that subnet starts at 192.168.1.111...

So I have updated the NVR to V4.61.010 build 220527. I have gone back to factory settings on the NVR, all cameras, doorbell, indoor stations and have started from scratch. deleted hik connect account. I have set up all devices with entirely new ips and created a new hik connect account and...

I'll give this a go. But these cameras were added so I could use the 2 way audio, going through the nvr I was never able to get it to work, when adding the camera and accessing it directly the 2way audio works flawlessly. I recall seeing a thread you created about 2way audio on the same or...

That's how I've always gone about it with directly from the nvr. Just lately it has been odd where I am getting extra notifications and now unable to playback as it's coming from the camera rather then the nvr. Where as before it was always from the nvr and I could playback all notifications.

Settings in both the nvr and cameras have always been exactly the same. I've just tried resetting everything as suggested but now I am getting the line activations being sent from the cameras rather then the nvr and can't playback. It appears that it is somehow automatically turning the...

There is no reflection/shadow from people walking past, they'd have to be 20ft tall to even barely make a shadow in the defined area.

Thanks, I am sure I have done this multiple times even resetting these 4 cameras and NVR. I will give it another go once the NVR has been updated.

I have tried one at a time as well as both at a time with the same results. on the 2556 today I only had motion setup with the area pictured, to the far left is a footpath and I got an alert as a motion detection but it was well outside the area that is set and there is no reflection etc. Arming...

Having issues with motion and line activation. Mainly motion within an area but also line. On one of the DS-2CD2386G2-ISU/SL I have with firmware5.7.3, I have a line activation setup with Human ticked but it still triggers it when someone is walking past but not within the specified area. On...

Looking for a work around so I can constantly live view a camera on a DS-KH9510-WTE1 and a DS-KH6320-WTE1 I am only able to log into hik connect cloud service and it only shows cloud devices, no IP devices and I am unable to add any. Was hoping to use this indoor station as a monitor device...

Swipe up from the bottom of the screen like normal android to bring the bottom bar up ?

Have just done an install of 1 outdoor and 3 indoor stations with the 2 being extensions. Have not come across anything like this but looking for a solution to this as well as other things.

And no way of defaulting to local. Unable to search for time on local.

Something else is wrong.. I'm not sure what firmware I was on previously, maybe V5.6.2_Build190701. I had an issue where all line activations stopped. I thought it may have been ISP issue but port 25 was not a drama on either ISP emails I have. I updated all ipc 2385 and 2355 to the...

How does one not have these files encrypted for sharing ? Makes no sense to have your normal encryption password used for export encryption. Is there a way around it, turn it off or change it somehow ? I have not noticed that when you export files that the line crossing area and motion...

Hoping someone can assist, I had a heap of links saved for this but they are coming up as an error. Current firmware is V3.0.15, Build 150528 I am not sure if this is the correct one or not. V3.0.22 build 170621 Multi-lingual (DOWNLOAD EU PORTAL) or is it able to take on a higher firmware of...