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AX PRO Issue with AX PRO wireless magnet detectors?

Hikvision's AX PRO intruder alarm systems

Harouna

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Hi there, i'm an installer of hikvision products camera and ax pro, im facing an issue now with the ax pro wireless magnet detectors, they are all flashing orange light im not able to enroll them to the central as the orange light is for a low signal, i don't know how to improve the signal to bluel light, kindly look into this and give me some solutions as my client is very upset.
What can I do to change the orange to blue?
Why is it refusing to enroll ?
 
Not far, very close, evrything was fine this issue happened when i have reset the detectors and try to enroll to another axpro
 
20230527_134038.jpg
 
Remove battery,

Start enrolling

hold tamper + insert battery

it will reset magnet connection with previous ax pro panel and it will be available to be added on new one.
 
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