Unfortunately not. I think it's the making application specific passwords that I must be making mistakes with.
I've had a few years of great service from this Hikvision system, but without reliable notifications, it's not much use for my needs.
After having someone attempt to break in to my house, I couldn't sleep. The solution was to buy a cctv system that could alert me, rather than just record. I'm now back to the sleepless nights.
Like you I have used a specific email account for alerts. I just wish that there was a step-by-step instruction for setting up alerts. I'm happy to use any email provider.