Hi,
I decided to upgrade the firmware to the latest version for my DS-KD8003-IME1. I downloaded the latest firmware from HIKVISION UK PORTAL.
Before upgrading the firmware I exported the configuration file. Upgrade went fine and after reboot I noticed that my Hikvision card reader didn't wok anymore. Then I decided import the configuration file but I got errors which are perhaps due to changes in the data structure. I then wanted to go back to the previous firmware version. Downgrading seemed to go fine but rebooting seemed to take lot longer time than I expected so I closed the iVMS4200 window (v. 3.4.0.10). This was perhaps a big mistake because now the KD8003 unit is offline and user is locked. I can't do factory reset under iVMS because when I click on Remote configuration button in Maintenance and Management window I get a message saying that the device is offline. I have tried to delete the device and add it again but this doesn't help. I have also tried to use Hikvision Batch Configuration tool but still no luck. Any ideas? Is my unit a brick now?
I decided to upgrade the firmware to the latest version for my DS-KD8003-IME1. I downloaded the latest firmware from HIKVISION UK PORTAL.
Before upgrading the firmware I exported the configuration file. Upgrade went fine and after reboot I noticed that my Hikvision card reader didn't wok anymore. Then I decided import the configuration file but I got errors which are perhaps due to changes in the data structure. I then wanted to go back to the previous firmware version. Downgrading seemed to go fine but rebooting seemed to take lot longer time than I expected so I closed the iVMS4200 window (v. 3.4.0.10). This was perhaps a big mistake because now the KD8003 unit is offline and user is locked. I can't do factory reset under iVMS because when I click on Remote configuration button in Maintenance and Management window I get a message saying that the device is offline. I have tried to delete the device and add it again but this doesn't help. I have also tried to use Hikvision Batch Configuration tool but still no luck. Any ideas? Is my unit a brick now?