Multi-screen mode only accepts live view and playback at sub-stream. For any other stream type, please switch to single-screen mode

[Ian Dominic]

Hello, just want to ask how to solve about this prompt message in Hikvision NVR "Multi-screen mode only accepts live view and playback at sub-stream. For any other stream type, please switch to single-screen mode"

 

[Phil]

It is standard for multi-pane views to use the camera's sub-stream.
Right-click in the pane and you can select.

 

[Ian Dominic]

Yes, but before we can use main-stream in a Multi-screen mode. And also why we can only use 2*2 views? We cant change it.