Please Read: Internet Explorer 11 (IE11) Being Retired on June 15th 2022 - How Will I Access My Hikvision System?

As we have been aware for many years, Windows has been slowly running down support for Internet Explorer. Last year they confirmed that IE11 would be completely retired from Windows 10 on June 15th 2022, after this date IE11 desktop application will no longer work and users will be redirected to use Edge.

Lots of users will also be aware that Hikvision products have been reliant on IE for browser access for many years, even with our and other users' repeated requests for a complete solution for Hikvision products to work in modern browsers the solution has been slow coming.

With the June 15th date fast approaching Hikvision has released the attached documents that explain 3 main methods for browser access going forward and which models support which method, the methods are listed below:

1. Non-plug-in service (For modern browser access, not all models support this method)​

2. Local service (Plug-in required)​

3. IE compatibility mode on Edge browser​

Some of the oldest Hikvision models may not support any of the above methods, if that is the case then you will have to use Hikvision's desktop VMS software - iVMS-4200 - to access your Hikvision devices.

This is not the simple, clean solution we were hoping for from Hikvision and we are sure there will be issues discovered along the way, but it is a first step and hopefully means that all Hikvision users will have some way to access their systems going forward.

If you do run into any problems or have any questions please share them below and we will try to get the answers for you.

 

[chrizzo]

The IE compatibility mode from edge is not working good with the hikvision cameras!

I use the Avant Browser (Multi Mode Browsers Engine) in Portable Build 3 (No Installation needed)

You can define IE11 as standard. This works fine for me under win11!

 

[sammrumi]

you can use Google Chrome and install IE TAB for Chrome compatibility to IE

 

[Thor]

Luckily safari works

 

[dbrewood]

Interesting Safari doesn't work for me, what did you do to get it working?

 

[Thor]

What OS are you running, I have an M1 Mac, and I opened Safari and just typed in the NVR's IP address.

 

[dbrewood]

I'm on an Intel Mac Mini running Monterey 12.6, and I get the plugin message..... This happens both in Safari and also the Technical preview variant.

 

[Thor]

Ah ! sorry !!
I checked my notes on my PC, I installed the following plugin ( this was many moons ago )

Web Plugin (for Mac OS V3.0.6.23)

Software Description: This is the web plugin for Mac OS. After installation, you will be able to live view most of Hikvision DVR/IPC/Encoder on Safari for Mac. 1 Version: V3.0.6.23 build20180123 2 Support Mac OS 10.8 or later version 3 Support Safari for Mac (Safari 8 or later version is...

www.hikvision.com

 

[dbrewood]

Alas this doesn't make any difference on my Mac at all I still get the plugin message.

 

[Thor]

Alas this doesn't make any difference on my Mac at all I still get the plugin message.

shit. I am a bit busy this weekend, Sunday I should be open, I don't mind to Anydesk into your machine and seeing if we can make it work.

I'll PM you

 

[dbrewood]

No great rush, I'm retired so anytime is likely good for me (pending my wife not setting anything up) LOL

 

[John A]

Windows 11 - IE mode worked for me!

 

[busterboy]

Windows 11 - IE mode worked for me!

Microsoft Edge is working for me right now on a new Windows 11 install.

 

[dbrewood]

Not on a Mac alas.

 

[Yorkie]

dragging up an old thread......

I've been using the Edge + IE Compatiability Mode to access the NVR and camera webpages for quite a while but now have run into issues.

Accessing my DS-2CD2347G2H-LISU/SL, DS-2CD2555FWD-I, and DS-2DE2A404IW-DE3 cameras works fine in *normal* Edge browser without IE mode, but they do NOT work in IE Mode... the DS-2DE mini-PTZ used to work in IE mode.
Accessing my DS7716NI-E4 NVR, DS-2DE4220IW-DE ptz and my DS-6704HUHI-K encoder *used to* work fine in IE Mode on Edge browser but now no longer work, they do not work in normal Edge browser either - meaning I cannot access video feeds over the webpages for any of these products; not exactly ideal for setting up OSD text placement, changing image brightness etc, or altering event setups.

Why would these have been working fine for ages without issue and then suddenly stop working? I had set up a 'trusted zone' within IE mode so that the NVR and anything linked off it through Virtual Host would be classed as a Trusted Site and so plugins would work; this had got rid of the old "please click here to download and install the plugin" message and had been working fine for several months. If I download the plugin from the webpage of these products then the video for the DS-2CD2347, DS-2CD2555 and DS-2DE2A404 mini-ptz all stops working instead. Changing the 'plug-in type' option at the bottom of the Live View page does nothing - I have never had the Quicktime, VLC, or MJPEG plugins ever work despite having the full programs with plugins installed on the PC.