inherited hik cctv

[ketapang]

So I have inherited a cctv system which has been installed in my restaurant (in indonesia) , you can see from the photos its a physical mess.
I know very little about cctv systems, I am fairly well versed in building and managing simple networks

The system is comprised of

Hikvision NVRmodel DS-7616NI-Q1
2 x Hikvision 10 port Poe switch Model DS-3E0310P
1 x dumb switch
10 x cctv (wired)

My guess of the topology of the network attached
The system works and can connect to cameras via Hik ap.

The issue I have is that the system is connected to a very poor ISP router, I wish to move it to a different ISP router and from what I have read I need to be able to access the NVR to change the dhcp settings and gateway.


So can I connect to the NVR via one of the switches with a browser on my laptop?

Also there is a high probability that the password I have is wrong in which case I will need to factory reset my understanding is to do that I need to open the NVR and press a button the motherboard is that correct?

 

[Dan]

Hi @ketapang

Changing the router/ISP can sometimes change the local IP range of your network, if the IP range does change after switching routers/ISPs then you will need the NVR and camera passwords and the Hikvision SADP Tool to change the IP addresses to match the new IP range.

If you don't have the NVR password, certain NVR models can be hard reset with a physical reset button inside the case but not all models support this. If there is no reset button you will need to contact a local CCTV installer an/or Hikvision Indonisia about sorting out a password reset.

 

[trempa92]

There's a better solution, log-in to the new ISP router and change local subnet as you wish while remaining everything that was on fixed IP to as it was.

There is no need to change IP addresses of every static ip device when you have option in almost every router to change local range.

Cheers.

 

[ketapang]

There's a better solution, log-in to the new ISP router and change local subnet as you wish while remaining everything that was on fixed IP to as it was.

There is no need to change IP addresses of every static ip device when you have option in almost every router to change local range.

Cheers.

yes i thought of that as well, tried it but it didnt work

 

[ketapang]

Hi @ketapang

Changing the router/ISP can sometimes change the local IP range of your network, if the IP range does change after switching routers/ISPs then you will need the NVR and camera passwords and the Hikvision SADP Tool to change the IP addresses to match the new IP range.

If you don't have the NVR password, certain NVR models can be hard reset with a physical reset button inside the case but not all models support this. If there is no reset button you will need to contact a local CCTV installer an/or Hikvision Indonisia about sorting out a password reset.

no luck there is no reset button on the motherboard, since i have no idea who installed it cannot do that either.
i guess i will just buy a new nvr and start again
one other thought is i see there is a small button battery on the board in a PC this is for the bios memory i wonder if i remove that for 10 seconds and refit it will reset.....

 

[trempa92]

yes i thought of that as well, tried it but it didnt work

Theres only 1 reason why it shouldnt, and that NVR had DNS set on old gateway which is different ip than new one.