01304 827609 info@use-ip.co.uk Find us

DS-2CD6825G0/C-IS People Counting Cam Issue

Tailhook

Member
Messages
5
Points
3
Hi All, I previously posted about the install of three of these cameras. Hands-up, I'm not a Hikvision-qualified engineer; my involvement in this project was on the back of a huge electrical and systems contract from a regular client (restaurant/bar chain) and I agreed to help them out. I did a dry-run and soak-test for two weeks in my workshop with all three cameras and, out of the box, they all configured no probs, streamed via HikConnect and emailed daily people reports. I did not have to change a single port, etc; is it the case with HikConnect enabled, port changes are not necessary anyway? On installing, on-site and out of the box config (plus HikConnect enabled), all three streamed images and I was able to view-edit config pages, etc, but not the people counting web page options. Anyone any thoughts on this; do I need to assign separate ports (80,554,8000, etc) for each and enable them on the client firewall, etc? Thanks in advance.
 
Hi All, I previously posted about the install of three of these cameras. Hands-up, I'm not a Hikvision-qualified engineer; my involvement in this project was on the back of a huge electrical and systems contract from a regular client (restaurant/bar chain) and I agreed to help them out. I did a dry-run and soak-test for two weeks in my workshop with all three cameras and, out of the box, they all configured no probs, streamed via HikConnect and emailed daily people reports. I did not have to change a single port, etc; is it the case with HikConnect enabled, port changes are not necessary anyway? On installing, on-site and out of the box config (plus HikConnect enabled), all three streamed images and I was able to view-edit config pages, etc, but not the people counting web page options. Anyone any thoughts on this; do I need to assign separate ports (80,554,8000, etc) for each and enable them on the client firewall, etc? Thanks in advance.
Just to close this one out and possibly help someone with a similiar query, each camera does need separate ports assigned and these opened up on the network firewall, etc.
 
Back
Top