AX PRO Device firmware upgrade?

[Wardl895]

Hello all, me again, just been reading the new v1.2.9 firmware release notes and near the end of it, it states the devices/peripherals most up to date firmware versions.

My magnet door sensors for example...
Both are DS-PDMC-EG2-WE/WB the release notes say they should be V1.4.0
One has v1.0.25 and the other has V1.2.0??

I've clicked the update section and it showed the blue text and percentage downloading any updates then came back with everything is up to date?

Any ideas?

Rich

 

[shivammangla]

did u got any help brother ??

 

[dazulrich]

Have you had a look at the UK or EU portals?

https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical%20Materials/10%20%20Intrusion%26Alarm/00%20Product%20Firmware/Wireless%20Control%20Panel/Ax%20Pro/AX%20Pro%20Peripherals%20Firmware/Wireless%20Magnetic%20Contact%20DS-PDMC-EG2-WE

Shows v1.4.0 and two newer versions. (But not the older ones you have.)
For the panel itself it is showing a few SP releases for 1.2.9.
The UK portal only seem to host a subset of the peripheral firmware and non of the panel SP releases. I have no idea whether UK portal is just behind or whether there is regional incompatibility.