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Another update on this in case it is helpful, as well as my phone's own notification settings (Galaxy S21 Notifications) causing some issues with not receiving notifications in HikConnect at night time, i've also remembered that in the HikConnect app itself there are notification settings as...

Thanks Alfaclvi for the detailed response. I did some investigations last night and found some things out that may be useful for somebody else so sharing here. Firstly, the way i use my system is that i very rarely login to it via a computer, rather i use HikConnect on my phone almost...

Hi Ray did you have any joy with this? I have the same thing happening - or rather, everything works fine for a period of time and then one day without warning suddenly it stops working and nothing is getting captured and i only know this when I see there are no events for a particular camera on...

I'm fairly experienced with Hikvision, having a 5 camera system and Hik NVR running the past couple of years so i'm used to their, ahem, quirks where it works one day and then for no apparent reason stops working on another day when nothing has changed. My system has been fairly stable the past...

I have a DS-2DE4425IW-DE PTZ which doesn't offer smart tracking. I have another camera and when this camera detects intrusion i'd like the PTZ to move position to get additional coverage from a different angle, and have got this to work via PTZ linking. What I can't figure out though is how I...

Thanks! That helps. So mine is R7 and I've found R7 firmware folder, indicating i'm on latest version, and also suggesting they probably won't be releasing any more updates for it! Since I only bought the camera in about March of last year, not ideal but there you go. Thanks for the help!

Thanks David, have tried that but the camera doesn't show up in there - it is connected directly to the Hik NVR and none of the cameras connected directly to it show up, only those that are on the wider network and not directly to the NVR?

Hi all, have searched and can't find an answer - I have a DS-2DE4425IW-DE but this particular camera seems to come in various flavours with different numbers at the end following the model designation e.g. DS-2DE4425IW-DE (T5), DS-2DE4425IW-DE (S5), DS-2DE4425IW-DE(S6) etc. and this seems to...

Thanks both for the replies, very helpful. I'm learning my way around it all by trial and error! @JB1970 if i turn off continuous record and do event only then I have been able to get event markers showing up in the playback web interface, I presume you're referring to not being able to do so if...

Hi sorry if this has been asked/answered anywhere else - I have tried searching but couldnt find it. I have a DS-7608NI-I2 / 8P DVR with 5 camera. I am using web interface to DVR, don't have a direct connected monitor and can't have one based on where it is located. I want to set it up to...

Hi there, looking for some help please. I have a DS-2DE4425IW-DE which I originally had set up recording to a QNAP NAS, and ive just purchased a DS-7608NI-I2 / 8P NVR. Had camera all set up and sending me emails using my hotmail account - which i had to set up using an app password rather than...