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Thanks that did the trick, not entirely sure why given it's downgrading the firmware but thanks

Hello I have a DS-7204HUHI-K1 Hikvision NVR. It seems events are showing up on the NVR but do not show up on Hik-Connect app. I am connected via Hik Connect server and added the device from the phone Via the QR code. The cameras & playback work completely fine on the mobile app, however the...

does anyone know whether you need a certain upload speed for notifications to be working?

Unfortunately this hasn't worked I've tried unlinking the device from the online portal, setting it up manually with the serial number. Reset literally everything, switched the HIKconnect service on and off. Switched the notifications on the device on/off, still nothing. It's a shame I may...

No worries thanks. I'll try that

anyone:(

Hello I've been having an issue with event's showing up on my phone, first I was using no-ip DNS then I was advised to switch to HikConnect's service. I successfully set that up, notifications are going to the NVR, however still events are not showing up on my phone. I've literally tried every...

Ah thanks I thought that may be the issue, looks like I'll have to set it up again using Hik Connect

Hello I have 4 camera's and they are successfully set up. I use no-ip as the DDNS provider. I can view the camera's on my phone with no issue however the "alarms" and "notifications" are not showing up on the app. However they show up on the NVR and also they show up on the iVMS-2000 app. I...

Sorry I was reading a tutorial https://www.use-ip.co.uk/forum/threads/how-do-i-set-up-hikvision-ddns.643/ Is there an updated tutorial for Hikconnect?

I'm trying to set up Hiddns, I'm using no-ip at the moment but want to switch to hiddns but there is no option to select it. I'm running the latest firmware too.. Thanks DS-7204HUHI-K1/P - V4.30.101 build 191120