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Recent content by paccmx

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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    Looks like your camera has the old GUI, the ones with the nuew GUI do not work this way... Would be great, but appears as if they corrected the error.
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    smart track does work like this, but in this model there is no smart track, only manual track. Manual track is basically you click on the panoramic channel and the PTZ goes to that point. I have tested it, I will try to make a video to demonstrate the function. But in this camera nothing is...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    Not really "track", but the ptz will move to the point on the panoramic view. This is stationary and will not move to another point until you select one. Really disappointed me in my purchase, since the cameras I purchased do not work with smart track... They are all in a box now.
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    Hello. I can confirm that I have done this directly via gui web. But there is no Smart Tracking. What I am seeing here is that this model does no have smart tracking, and is somewhat of a marketing fraud, since Hikvision promotes that their TandemVu PTZ Cameras, do all this smart tracking via...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    What is odd here is that the cameras are sold with the idea of automatic target detection via la panoramic channel, with instant tracking via the PTZ channel. I can confirm this does not work at all. and no one has been able to confirm the correct way to configure this function. See youtube...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    @Kyle I have noted that the firmware files have been updated, but I am unsure what I should try first. in the firmware notes, it states "Note : Switch materials has been updated with same model name, the new firmware compatible with both new & old materials, but old firmware cannot. Do not...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    In this screenshot you can see the tracking options and flashing alarm, but these are only visible for a few seconds and then they disappear. It took me several tries just to capture these options. What I understand here is that when movement is detected on this channel, the PTZ moves to that...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    Here is a link to a video I recorded, trying to configure the linkage and other options. You can see when the camera starts to reset after making changes. At the end of the video I had to reset the camera to defaults using the batch config, in order to get access again. Not sure that I...
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    here is the screanshot
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    Just to mencion, the firmware you sujested to me to download, seems the zip file is corrupt. I have downloaded several times, same result, can it be downloaded elsewhere?
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    I get an error HCNETSDK.dll when trying to configure the smart linkage. Do not know if this helps. When using the iVMS-4200 for Windows I get all the same menus and options.
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    If you are willing, I can sert up a remote session, so that you can see the configuration options for the camera, hoping that a expert can se the error of hikvision.
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    I only use windows. Thanks let me check the firmware and will report back
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    All of the above... chrome, firefox, safari, opera. Same result
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    TandemVu PTZ Camera (DS-2SE4C425MWG-E/26(F0)) issues?

    This is the problem, with the new GUI, these menu optiones are not there. Some times when the page loads very slow you can see them before they disaapear. I has requested a old gui firmware but with no luck.
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