01304 827609 info@use-ip.co.uk Find us

Recent content by bigmick777

  1. B

    M Series Firmware - 5.04.050_250124 Released

    Held back on the last updates (thanks to this forum / JW!). Hopefully this version addresses the previous issues but will wait and see :-)
  2. B

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    Thanks! If I understand correctly an end user cloud account is £25 p.a.?
  3. B

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    Hi mate - I am working through the process of getting myself off the pyronix cloud (installer sub) - as mentioned was hoping to move to HC2.0 - can I still maange my alarm remotely (alerts, arm / disarm is all I am interested in)? In parallel I went to register my alarm on HC2.0, followed your...
  4. B

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    I've just tried logging in to hik-connect with the user name (not email) that is on hik-connect (which is the same user as the pyronix account) and used the password that I use when logging in with my email address and it logged in. Am just trying to think back what happened when we added...
  5. B

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    If I login to hik-connect.com using my email address and password then click My Account it has the username which is the one the alarm installer used. The CCTV installer would never have known this and assuming it registered with just my email address and password but it does look like the...
  6. B

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    My alarm (pyronix Euro 24) is still setup on the installers pyronix cloud account - using ProControl+, when a different installer setup my hikvision CCTV I put in the email address and password which was the same as what I used when the pyronix alarm was setup - this has meant that my alarm and...
  7. B

    Smart Hybrid Light and IR

    Update - with the smart supplement light set to off the IR picture is much better - dont need to have WDR on - thanks for you help.
  8. B

    Smart Hybrid Light and IR

    Cheers - I've set it OFF and will test it. The behaviour I am looking for is.... Switches to IR at night (which it does), decent B&W picture (only get this with WDR = ON), upon activity detection camera switches to colourvu and the light comes on (doesnt make a huge difference to lighting as...
  9. B

    Smart Hybrid Light and IR

    Thanks - I'll give it a try - the camera is high up covering side of house so there shouldnt be any objects directly in front but will see how it behaves.
  10. B

    Smart Hybrid Light and IR

    Hi - I have a ds-2cd2387g2h-liu/sl (4.0mm) running v5.7.18 240826 Day/night is setup as follows - day/night switch = Auto - sensitivity = 4 - filtering time = 5 - smart supplement light = on - supplement light mode = smart - light brightness control = auto With all the backlight settings OFF...
  11. B

    Stuttering in view mode in NVR DS-7608NI-M2/8P?

    Problem #2 - a common issue with HIK connect notifications is that you need to ensure Notify Surveillance Center is turned on (setting in linkage method) for the rules / events you have set and you want a notification for.
  12. B

    Pro Control Plus app' - no notifications?

    Thanks for taking the time to collate this - I'll definitely have a look. 3000 messages! probably a fair few to me :-)
  13. B

    Pro Control Plus app' - no notifications?

    Hi - as per above I am in a similar position - I've been running Hik connect alongside Procontrol and been looking at either consolidating or moving to a different tool for the alarm (as app is not maintained). The issue I have at the moment is having two apps that share the same back end...
  14. B

    Pro Control Plus app' - no notifications?

    One other point ref Pro control +. I have a pyronix alarm which was setup to pro control +. I added CCTV using the same login (then realisng the backend database for hik vision and pyronix is the same) and I installed the HIK connect app. Pro control GUI is very similar, I get alerts from...
  15. B

    Pro Control Plus app' - no notifications?

    Worth checking for the events / alerts you have setup, under linkage method 'notify surveillance setting' is enabled.
Back
Top