User Access denied on streaming image through browser

[tanasi]

Hi,

I have a DS-2CD2142FWD-I and have created two users (apart from admin), UserA and UserB.
UserA is type of "User" and has only "Remote: Live View" permission
UserB is type of "Operator" and has all permissions.

I am trying to let them get a picture from the camera through a browser using the following URL:

http://myip/ISAPI/Streaming/channels/101/picture.

The browser prompts for credentials and when I provide the admin account everything works fine. I can see the camera picture.
If I use any other account (UserA or UserB) it doesn't work. I get access denied.
Just to mention that both UserA and UserB can log in to HikVision admin page.

What am I missing here?
Any ideas?

 

[StewartM]

Give this a try:
http://user:password@192.168.xxx.xxx/cgi-bin/snapshot.cgi?loginuse=user&loginpas=password

 

[tanasi]

hmmm I get a 404 error page "Can't locate document: /cgi-bin/snapshot.cgi"

 

[StewartM]

Ok, try this. It works for my DS-2CD2025FWD
http://user:password@192.168.1.xxx/ISAPI/Streaming/channels/101/picture

 

[tanasi]

Does this work for a different user, not the admin?

 

[StewartM]

Yes.
http://guest:password@192.168.1.64/ISAPI/Streaming/channels/101/picture
That gave me an image in Firefox.

 

[tanasi]

This is very strange.. I do the exact setup and in firefox I try the link that you posted.
There is a popup window that prompts for credentials:

"http://192.168.1.x is requesting your username and password. The site says: “IP Camera(80281)”"

I enter the credentials and it pops up again and I do it again until it gives me a permission error.

In Security>Authentication and RTSP-WEB Authentication I tried with both "digest" and "digest/basic".

Also, updated firmware, just in case.

Thanks for the detailed response anyway.

 

[Phil]

Have you checked here for streaming urls:
Hikvision RTSP Stream URLs

And here also:
Dropbox - RTSP & HTTP - Simplify your life

 

[StewartM]

Try this:

Then paste this URL into Chrome or FF: (both work for me)
http://guest:yourpassword@192.168.1.xx/Streaming/channels/1/picture

 

[tanasi]

I done everything you said but this drives me crazy. The popup keeps prompting for credentials untill it fails with
401 error Unauthorized.

If on this same popup I enter the admin credentials I get the picture.
Also, I am able to login to the back end with the guest account (which means that the guest credentials are correct).

One more strange clue:
In any browser (e.g. explorer, firefox, chrome) if I first login using the login screen and open a new tab and navigate to
http://guest:password@192.168.1.x/Streaming/channels/1/picture
or to
http://192.168.1.x/ISAPI/Streaming/channels/101/picture
it works! :-/

 

[StewartM]

One more thing you could try.
The following encodes the username and password into base64. You'd then add it to the end of your URL.
Go to: Base64 Encode and Decode - Online

Then construct the URL with the output. The following example works for me in EE11 and Chrome. FF still asks for a login:
http://192.168.1.64/streaming/channels/102/picture?auth=Z3Vlc3Q6cGFzc3dvcmQ=

Keep us posted.

 

[tanasi]

Hi,
sorry for the delay. Unfortunately it didn't work..