Unable to export and import Excel file for Allowist and Blockist list for ANPR camera

[HH28]

Hi, I have got an Anpr camera, but i am unable to export the allowist and blockist excel file via the nvr as it keeps coming up with an error saying windows cant access this disc. Please could anyone help me out. See attachment below for full error message.

Thanks.

 

[alfaclvi]

If this is about a Hikvision ANPR, then try re-installing both plugins necessary for iVMS4200 or browser: Webplugins and LocalServiceComponents.
Edge always works, sometimes you may need to try twice. You can also use HiToolsDelivery, instead of browser or IVMS.
This always exports, without problem, Device parameters and information files for cameras and NVR