Stuck getting Hikvision cameras on the pc internet

[Isakhan]

Just bought the hikvision NVR and two ptz mini cameras and I cannot get it to work on my pc or use ivms 4200 on the ivms 4200 I can only see my NVR connect but I cannot add any cameras it says not recognised but the cameras are online. However when I connect the HDMI to my TV I can see the cameras working but I cannot get it to work on my computer. I know that the cameras are working but I can't get it to work on my computer to set any features such as auto tracking someone please help me.

 

[Phil]

Image 3 - SADP - 2x NVRs - different domain ranges?

Internet Explorer is your friend - can you access the NVR(s) using IE at the IP address shown?

 

[Isakhan]

Image 3 - SADP - 2x NVRs - different domain ranges?

Internet Explorer is your friend - can you access the NVR(s) using IE at the IP address shown?

I can access the ip address 192.168.0.38 and it take me to hikvision login page and I can login in however there is a camera connected but I can't see the live veiw

 

[Phil]

Are you using Microsoft's Internet Explorer browser?
Have you installed the web components plugin?

 

[Isakhan]

Are you using Microsoft's Internet Explorer browser?
Have you installed the web components plugin?

Yes I am using Microsoft edge and I installed it on via Microsoft edge

 

[Phil]

It will not work with the Microsoft Edge browser.

Read what I said.
Read what you said.

 

[Isakhan]

It will not work with the Microsoft Edge browser.

Read what I said.
Read what you said.

Ok so if I use Chrome and do what you said can it work and what about the cameras ip address which is not working

 

[Phil]

Please, use Internet Explorer - first.

It is possible to use the Chrome browser, but you will need to install the IEtab extension (to emulate Internet Explorer).

 

[Isakhan]

Please, use Internet Explorer - first.

It is possible to use the Chrome browser, but you will need to install the IEtab extension (to emulate Internet Explorer).

On windows 10

 

[Phil]

Yes.
Go to the Start bar search box, just type "internet" and the IE shortcut icon will appear

 

[Isakhan]

On windows 10

Done I used internet explorer and loged in

 

[Isakhan]

Done I used internet explorer and loged in

And installed the plug-in

 

[Isakhan]

Thank you soo much done it and I can see the cameras many thanks

 

[fullboogie]

I learned early on to pay attention to every word Phil writes lol. Made a few mistakes glossing over stuff.

 

[Isakhan]

I learned early on to pay attention to every word Phil writes lol. Made a few mistakes glossing over stuff.

Same