I have the latest version of the Android app (5.0.2.1213) installed in my smartphone and I have an issue where push notifications sent when I share a DVR with other users, which I am an admin of, are not showing. I also tried sharing via QR Code, device serial number, Hik-Connect web and iVMS-4200 (also latest build), but the notification to authorize the sharing never arrives in my or in other devices. I believe this bug was introduced after one the recent updates, which modified the user interface extensively, because it was working flawlessly in the old UI.
Actually, I think the app is not even sending anything. All devices have the app with permission to show Notifications, so I have no clue what's going on. I tested several devices running different versions of the app, and neither of them receives the notifications. I wonder if the issue resides in Hik-Connect cloud service itself, like it's not forwarding the requests and authorizations or something like that.
Is there any other way to share a DVR with other devices running Hik-Connect when the notifications don't appear?
Actually, I think the app is not even sending anything. All devices have the app with permission to show Notifications, so I have no clue what's going on. I tested several devices running different versions of the app, and neither of them receives the notifications. I wonder if the issue resides in Hik-Connect cloud service itself, like it's not forwarding the requests and authorizations or something like that.
Is there any other way to share a DVR with other devices running Hik-Connect when the notifications don't appear?