Setting up motion/ human detection notifications on a Securefast camera?

[SpyBot]

Just bought one of these from Tool Station

https://www.securefast.co.uk/file.php?filename=AB72-2%2FDS17-003+-+Issue+3+-+AB72-2+External+Camera+with+2+Way+Audio+Capability.pdf

There is no manual with it and the manufacturer's web site has no visible manual too! And their offices are now closed until Monday so thought I would ask here

Anyway I have managed to install the camera and view it live on my machine but I need to set up motion/ human detection notifications on it so when something passes the camera I am notified of it

In the setting the camera is set to "Human Notification" as set to on (please see the attachment) but every time I walk past the camera nothing happens

Any advice on this one please?
Thanks

 

[Dan]

Hi @SpyBot

Can you please share a screenshot of the menu in the app where you are seeing "Human Notification"?

"Human Notification" sounds more like it relates to receiving notifications than configuring the event, I would expect the app to offer a separate menu to configure smart events.

If there is no configuration menu in the app then there must be another way to configure these settings (either a desktop software or via a browser), you would probably be best off contacting the manufacturer using the email address on that datasheet you have attached above (sales@securefast.co.uk).

 

[SpyBot]

Hi @SpyBot

Can you please share a screenshot of the menu in the app where you are seeing "Human Notification"?

Sorry about that I forgot to upload it

 

[SpyBot]

"Human Notification" sounds more like it relates to receiving notifications than configuring the event, I would expect the app to offer a separate menu to configure smart events.
nufacturer using the email address on that datasheet you have attached above (sales@securefast.co.uk).

I have other cameras and what they do is as soon as someone walks in front of the camera the camera sounds an alarm and records and sends a notification to my phone, that is what i need this camera to do

 

[Dan]

Thanks @SpyBot

It looks like you've done everything correctly and I can't see any other menus for configuring smart events, I think you are going to be best off contacting the manufacturer and/or company you bought from.

 

[SpyBot]

Thanks @SpyBot

It looks like you've done everything correctly and I can't see any other menus for configuring smart events, I think you are going to be best off contacting the manufacturer and/or company you bought from.

Sure I have contacted the company, but the teck guy seems to want me to go back into my alarm setting and look at that; even though we went through it before with him over the phone