ed_theviking
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Hi,
I have a Hikvision installed at home.
It's a DS-7204HGHI-F1 with three DS-2CE16C2T-VFIR3 cameras.
One of the cameras went bad and so the installer replaced it with a new one.
The new camera is a DS-2CE16D0T-VFIR3F.
Now I have 2 cameras with great image and the new one is a really bad image (the new camera).
I've called them several times and the final result is always the same. I personally think they don't know what they are doing. Also, they don't give me the admin password (they say that the user has the same accesses but by some tutorial I've seen, it seems not).
Anyway, I'm getting really tired of these guys that seem to be completely lost and giving "it's all we can do" answers and wanted to see if I could get this working right, or at least have some suggestion for them.
Attached are some screenshot. camera 1 is the new camera (bad image) and camera 3 is one of the older ones (good image).
Thank you in advance.
I have a Hikvision installed at home.
It's a DS-7204HGHI-F1 with three DS-2CE16C2T-VFIR3 cameras.
One of the cameras went bad and so the installer replaced it with a new one.
The new camera is a DS-2CE16D0T-VFIR3F.
Now I have 2 cameras with great image and the new one is a really bad image (the new camera).
I've called them several times and the final result is always the same. I personally think they don't know what they are doing. Also, they don't give me the admin password (they say that the user has the same accesses but by some tutorial I've seen, it seems not).
Anyway, I'm getting really tired of these guys that seem to be completely lost and giving "it's all we can do" answers and wanted to see if I could get this working right, or at least have some suggestion for them.
Attached are some screenshot. camera 1 is the new camera (bad image) and camera 3 is one of the older ones (good image).
Thank you in advance.
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