milleniumaire
Well-Known Member
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- 79
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I've just setup my new DS-7608NI-I2 and it was working fine, but noticed the firmware is old and was showing v4.50.000 build210125. There were two later firmware updates available.
So, I downloaded the next version of the firmware v4.50.010 build210322 and used the browser interface for the NVR to upgrade it. After the update it rebooted and I logged in using the admin user and the password I had initially set.
No problem, all worked well.
I then downloaded the next firmware upgrade v4.51.005 build210628 and went through the same firmware upgrade process. After the update it rebooted, but when I now log in using EXACTLY the same credentials it tells me the "User name or password is incorrect". Tried a couple of times but got the same response so went through the "Forgot password" process and set the password again. This made no difference and I'm still getting the same error.
I then ran SADPTool and this accepts the password!
I've tried powering off and back on, but it makes no difference.
I'm confused. What has happened and how do I login to the web application if it is rejecting the username and password I am entering? I did wonder if the "admin" username had been changed in this firmware release.
Please help.
So, I downloaded the next version of the firmware v4.50.010 build210322 and used the browser interface for the NVR to upgrade it. After the update it rebooted and I logged in using the admin user and the password I had initially set.
No problem, all worked well.
I then downloaded the next firmware upgrade v4.51.005 build210628 and went through the same firmware upgrade process. After the update it rebooted, but when I now log in using EXACTLY the same credentials it tells me the "User name or password is incorrect". Tried a couple of times but got the same response so went through the "Forgot password" process and set the password again. This made no difference and I'm still getting the same error.
I then ran SADPTool and this accepts the password!
I've tried powering off and back on, but it makes no difference.
I'm confused. What has happened and how do I login to the web application if it is rejecting the username and password I am entering? I did wonder if the "admin" username had been changed in this firmware release.
Please help.