"Keep record files for" not saved in R6 cameras

[Ugo]

Hi,
I have 5 R6 cameras connected to a Synology NAS.
I sue iVMS-4200 to manage cameras including configuration.
In iVMS-4200 go in Storage Schedule-->"select a camera"-->" Recoridng Schedule"-->Advance Settings-->Keep record files for XX days-->OK--> Save (right upper corner)
The XX value input there is not saved and it goes back to 0.

Any suggestion?

Regards
Ugo

 

[Phil]

Are you using Internet Explorer?

 

[Ugo]

Well, actually I use the iVMS-4200 application and not the browser to do this...

 

[Ugo]

Any clue???
thx

 

[Phil]

Is it working at all?
Does IVMS-4200 have any access/control over the storage space on your NAS?
How to connect a Hikvision camera to a Synology NAS

 

[Ugo]

Is it working at all?
Does IVMS-4200 have any access/control over the storage space on your NAS?
How to connect a Hikvision camera to a Synology NAS

Hi Phil,
Yes, everything is controlled through iVMS-4200: Camera configuration, Storage settings, schedule and all the rest. I can access all 6 cameras but I cannot set this parameter in any of them.

And in the iVMS Manual is clearly described:

I have created 6 100Gb volumes on the Synology NAS, and addressed each of them propelry on iVMS-4200. Schedule and recording are fine, but there is no way to restrict the number of days recordings are kept. This may cause trouble with the new privacy regulation (GDPR) where the perido of days a registration is maintained must be communicated.

Thanks for your support.
Regards
Andrea

 

[Phil]

Are you using the very latest version of IVMS-4200?
Version V2.7.0.10 available here (2nd from bottom):
DOWNLOAD PORTAL

 

[Ugo]

Yes, I am using:

The latest one I got on Hivision site.

 

[Ugo]

But a new version has been released on the Hivision Download Portal: 2.7.1.4!

I will install it and let you know.

Thanks for your support.

 

[Ugo]

Nope :-(
New version, same issue..