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Hik-Connect Issue loggin in to HIk-Connect on IVMS 4200 and IVMS 4500, but can login through Hik-Connect website and app.

prime242

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Here is an odd one, out of the blue, it seems I can no long connect to Hik-Connect through IVMS 4200 or IVMS 4500. I get an error that says you don't have permission to login. However, when I login directly to the Hik-Connect website, and the Hik-Connect app, I am able to login and see the IP cameras no problem. Has anyone else experienced this issue before?
 
Probably different passwords?
What are you actually tring to log-in to?
iVMS-4200 is Hikvision's software VMS (are you using a PC or Mac).
iVMS-4500 is their older mobile phone App - probably the same user name and password as Hik-Connect, but not necessarily so.

The Hik-Connect App and the Hik-Connect web portal are both the same service, just different methods of accessing it, so will use the same user name and password.
 
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