I have an Hik vision DS-9664NI-I8 NVR that has instantly stopped recording after all 6TBX4 drives got full?
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If it IS set to overwrite, then it should not stop recording.
Overwrite is the default, so, not even a setting that you have to implement.
Perhaps if you have set it off then on again it might cause an issue - clutching at straws; in which case cycling the power might prompt the NVR to pick-up the correct setting / work as expected.
Beyond that, the usual Step 1 - what firmware are you running?
Upgrade to the latest available version and see whether that fixes the issue.
Overwrite is the default, so, not even a setting that you have to implement.
Perhaps if you have set it off then on again it might cause an issue - clutching at straws; in which case cycling the power might prompt the NVR to pick-up the correct setting / work as expected.
Beyond that, the usual Step 1 - what firmware are you running?
Upgrade to the latest available version and see whether that fixes the issue.
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Firmware is V4.61.101 Build 220527, i upgraded it yesterday but still no change, i even reset all the recording settings this morning.
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Hi @Nimrod
Do you mean v4.61.010_Build 220527 because we are not aware of a v4.61.101
If it is v4.61.101 can you link to where you found that firmware?
Do you mean v4.61.010_Build 220527 because we are not aware of a v4.61.101
If it is v4.61.101 can you link to where you found that firmware?
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find screenshot below.
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It may be that it is nothing to do with the drives becoming full. As the drives are set to overwrite they will always show as full after the first recording period. If recording is scheduled 24/7, an admin can still stop it with two mouse clicks:
Click 1 - The icon 'stop recording on all channels'
Click 2 - 'ok' (rather than 'cancel'!)
I'm not saying thats the case here, but if someone does that accidentally, the only ongoing indication is no red clapperboard icon in the top right of each image on the local GUI (and no ongoing recordings obviously). Rebooting the recorder starts the schedule again OR there's an icon to 'Start manual recording all channels' (from memory the ongoing recordings would be classified as 'manual' as opposed to 'scheduled' until the next reboot when the schedule would resume)
It's a bit too easy to stop the recordings. I tend to provide customers with a second user account (not the admin) that has 'manual operation' disabled. Then if the icon is clicked accidentally, you just get a 'no permission' pop up.
Edit: One further thought...The last recording shows as the 4th. Double click that date in the calendar and make a note of the time it stopped recording. Then check the logs for the 4th to see what was happening at that time. You can view the logs from the web browser, but preferably you would do it from the local interface. The reason being that each abbreviated log entry can be expanded for further information (double click one entry to see the full details of the event then use the 'previous' and 'next' buttons to navigate. Filtering the log to show 'Operation' for 'Major Type' would highlight whether a user stopped recording.
Click 1 - The icon 'stop recording on all channels'
Click 2 - 'ok' (rather than 'cancel'!)
I'm not saying thats the case here, but if someone does that accidentally, the only ongoing indication is no red clapperboard icon in the top right of each image on the local GUI (and no ongoing recordings obviously). Rebooting the recorder starts the schedule again OR there's an icon to 'Start manual recording all channels' (from memory the ongoing recordings would be classified as 'manual' as opposed to 'scheduled' until the next reboot when the schedule would resume)
It's a bit too easy to stop the recordings. I tend to provide customers with a second user account (not the admin) that has 'manual operation' disabled. Then if the icon is clicked accidentally, you just get a 'no permission' pop up.
Edit: One further thought...The last recording shows as the 4th. Double click that date in the calendar and make a note of the time it stopped recording. Then check the logs for the 4th to see what was happening at that time. You can view the logs from the web browser, but preferably you would do it from the local interface. The reason being that each abbreviated log entry can be expanded for further information (double click one entry to see the full details of the event then use the 'previous' and 'next' buttons to navigate. Filtering the log to show 'Operation' for 'Major Type' would highlight whether a user stopped recording.
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