Firmware Hikvision PTZ, Should I update firmware?

[MikeMailBox]

Dear All,

Device: PTZ, DS-2DF8C442IXS-AELW, Hikvision support web page here.
PTZ arrived in last week.
Current firmware this PTZ arrived with: V5.5.40 build 200629

In general.
Since this is new device, good practise is , ensure all firmware is up to date then leave any device till you have issue must update firmware again.

Question.
Latest firmware on HikV website is: v5.5.41 released 2021.02.25.
Problem is, on this support note I does not list the model number for this camera. Nearest model in document is "DS-2DF8C448I5XS-AELW(O-STD)(T2)"
I want to assume they left the model number out by mistake.
This since the new firmware is listed on HikV support website in Asia, UK and US. All Checksums exactly the same.

Should I update firmware?
If not, where better to find the latest firmware?

Thank you very much.

 

[Dan]

Hi @MikeMailBox

The latest firmware that actually lists your model on the UK download portal is v5.5.40

Seeing as the main UK Hikvision website and other sites are saying v41 is the latest then I think you would be ok to try it, if it is compatible it will accept the firmware and if not compatible you will get an error message when you try and load that v41 firmware.

 

[MikeMailBox]

Thank you very much.