Hi
I am new to this forum and glad to be part of the community, this is my very first post. I have spent some time recently trying to find some troubleshooting guides/steps for HIK cameras and DVRs, mine suddenly stopped working and now display a 'NO VIDEO' message for all the cameras.
I have 5 cameras hooked up to my DVR and for nearly 2 years i've never had an issue. About 2 days before they stopped working I had made some changes so that motion detection would be marked on the playback timeline, ( I don't think this should have caused them to stop working but thought i would mention it just in case)
I have tried leaving DVR off and disconnected from the power for an hour and restarting but no joy, i've disconnected and reconnected the cameras from the various ports, this did not change the end result either.
Im not able to login because i don't know the admin password and the installer is not contactable. having looked through previous posts on this DVR on these forums, i can see that i can do a hard reset to set a new password, but because i'm a complete novice when it comes to these DVRs and Camera's I'm worried that I won't be able to set them back up again properly, Is the setup straight forward? or am i best leaving it completely alone?
Could a hard reset fix this issue? Has any one come across anything similar? I saw on a youtube video one guy say that it was the power supply being faulty which prevented the video from being shown, he also had a HIK DVR but an older model.
Any advice/pointers would be greatly appreciated!
Thank you
I am new to this forum and glad to be part of the community, this is my very first post. I have spent some time recently trying to find some troubleshooting guides/steps for HIK cameras and DVRs, mine suddenly stopped working and now display a 'NO VIDEO' message for all the cameras.
I have 5 cameras hooked up to my DVR and for nearly 2 years i've never had an issue. About 2 days before they stopped working I had made some changes so that motion detection would be marked on the playback timeline, ( I don't think this should have caused them to stop working but thought i would mention it just in case)
I have tried leaving DVR off and disconnected from the power for an hour and restarting but no joy, i've disconnected and reconnected the cameras from the various ports, this did not change the end result either.
Im not able to login because i don't know the admin password and the installer is not contactable. having looked through previous posts on this DVR on these forums, i can see that i can do a hard reset to set a new password, but because i'm a complete novice when it comes to these DVRs and Camera's I'm worried that I won't be able to set them back up again properly, Is the setup straight forward? or am i best leaving it completely alone?
Could a hard reset fix this issue? Has any one come across anything similar? I saw on a youtube video one guy say that it was the power supply being faulty which prevented the video from being shown, he also had a HIK DVR but an older model.
Any advice/pointers would be greatly appreciated!
Thank you