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Hikvision DS-2CD2xx2 IP Camera ezviz app not working with WIFI

cga

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Has anyone seen this problem with ezviz app installed on android phone not working with WIFI throwing an error message

If I turn off WIFI on the phone it works with not problem with 4G connection

Error message is only happening with WIFI connection
 

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Hi ,

what is firmware version of your ipc?
Also , try to download new hikvision app , hik-connect.
 
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