G1 V5.5.x Firmware with Qnap NVR- black screen?

[Chrisgla]

Tried upgrading DS-2CD2335FWD-I and 2385 today.

Cameras work fine locally after upgrade, but seems to be some compatibility issue with Qnap NVR software (same both models):-
1) V5.5.3- doesn't connect using Hikvision or Onvif, the black screen shows video format as MJPEG rather than H.264
2) V5.5.0 downgrade- works fine
3) V5.5.2- fails, same as 1)
4) V5.5.0 downgrade- again, works fine

I did try enabling Onvif/ cgi settings as suspected these may have been cause, no effect.
Will try V5.5.1 when I get time.

Anyone seen this or aware of a change that could cause it? Looks like a Qnap issue, will log a call with them if no replies today.

 

[Phil]

Hi,
HikVision's ONVIF changes were introduced at V5.5.0:
https://forum.use-ip.co.uk/threads/hikvision-v5-50-camera-firmware-onvif.1355/

So, I guess if that's working OK for you, you can rule it out as the cause.

I've got a few open tickets/threads around the latest firmware / issues.
I'm waiting to hear back from HikVision Tech Support as to whether a new firmware release might be immininent, and what issues are known & being dealt with.