Easy Space connectivity issues

[osama.mansoor]

I have device model DH-NVR5232-4K and i wanted to set up easy space, therefore, i connect my dropbox account under networking easy space but when i tried to test connectivity it gets failed however the internet is working on NVR and NVR is able to connect with dropbox but connectivity failed.

 

[Dan]

Hi @osama.mansoor

Are you still having this issue? We have no knowledge of Easy Space so I would recommend if you are still having issues that you speak to Easy Space support about Hikvision compatibility, if they are unsure you will need to ask the company that supplied the NVR to you to take this issue to Hikvision support.