DS2CD1631FWD-IZ - I don't find this product name on HIKVISION homepage or on firmware update list

[glenn49]

Hi everyone!
I am new to this forum and ask for your help:
I have 3 new IP-Cams DS2CD1631FWD-IZ. They work fine. But I don't find this product name on the HIKVISION homepage or on firmware update lists. The current firmware version is V5.4.5 build 170124, is there already a newer version?
Thanks in advance for any help!

 

[Phil]

Hi, Your cameras are from a short-lived range known as the 1-series.
The 1-series was an idea that HikVision had for a range of budget IP cameras in Spring 2017, but within weeks they cancelled the range in favour of their HiWatch series.

At use-IP we never bought or sold the 1-series range.
You'll need to contact your supplier or HikVision for support, presumably there is updated firmware available for this range somewhere.
Sorry I can't help further.

 

[glenn49]

Thank you for your quick and helpful reply.