S shart76 New Member Messages 1 Points 1 Feb 6, 2024 #1 New router installed and now the external IP cannot be located (to view camera system via iVMS-4500 phone app)
New router installed and now the external IP cannot be located (to view camera system via iVMS-4500 phone app)
Dan Administrator Staff member Messages 4,632 Points 113 Feb 7, 2024 #2 Hi @shart76 How is your NVR added to the Hik-Connect/iVMS-4500 app? Is it added via Platform Access or did you port forward the NVRs IP address?
Hi @shart76 How is your NVR added to the Hik-Connect/iVMS-4500 app? Is it added via Platform Access or did you port forward the NVRs IP address?
