Hi all,
Installed the above.. 12 cameras, everything seems ok. Recording fine, 3 users using hik connect ok. However, the system is monitored by a security company who have added the dvr by ip address into IVMS 4200.. now the issue begins. On the block of 16 split on the screen, They can only see 6 cameras.? The first 6.. All the rest say ‘reconnecting..hcnetsdk.dll error code 800’ ( they can see channel 0 with all 12 images in it) if they remove the first 6, and select 7, it displays,.. get rid of 7 and 8 displays etc
Ports are obviously open, dvr connected straight into the router. I’ve speed tested the access point and lead with a result of 60Mbps down, 9Mbps up. So would seem ok. I’ve got to admit I’m at a bit of a loss.. any suggestions would be welcome
Installed the above.. 12 cameras, everything seems ok. Recording fine, 3 users using hik connect ok. However, the system is monitored by a security company who have added the dvr by ip address into IVMS 4200.. now the issue begins. On the block of 16 split on the screen, They can only see 6 cameras.? The first 6.. All the rest say ‘reconnecting..hcnetsdk.dll error code 800’ ( they can see channel 0 with all 12 images in it) if they remove the first 6, and select 7, it displays,.. get rid of 7 and 8 displays etc
Ports are obviously open, dvr connected straight into the router. I’ve speed tested the access point and lead with a result of 60Mbps down, 9Mbps up. So would seem ok. I’ve got to admit I’m at a bit of a loss.. any suggestions would be welcome
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