Hi,
I have tried to upgrade the firmware on my recently purchased DS-2CD2455FWD-IW Hikvision camera. I used the latest version from the Hikvision website. Unfortunately the camera now won't boot.
I have been able to get it talking with TFTP using IP 192.168.1.128 fixed (not 192.0.128 as specified elsewhere) and have tried various firmware versions but without luck. The only firmware version that successfully transmits and confirms as installed is this latest version which doesn't boot. All other versions from the portal say "transmitting" but never get installed with a confirmation message. The version on the rear of the camera is V5.5.53_180622.
I'm hoping someone on here might be able to assist. I have also emailed Hikvision technical support although I've heard the support is not that great.
I have tried to upgrade the firmware on my recently purchased DS-2CD2455FWD-IW Hikvision camera. I used the latest version from the Hikvision website. Unfortunately the camera now won't boot.
I have been able to get it talking with TFTP using IP 192.168.1.128 fixed (not 192.0.128 as specified elsewhere) and have tried various firmware versions but without luck. The only firmware version that successfully transmits and confirms as installed is this latest version which doesn't boot. All other versions from the portal say "transmitting" but never get installed with a confirmation message. The version on the rear of the camera is V5.5.53_180622.
I'm hoping someone on here might be able to assist. I have also emailed Hikvision technical support although I've heard the support is not that great.