Hi we are electrical contractors who have installed 8 hikvision IP Dome DS-2CD2132F-1 4mm we are new to the IP cameras so purchased via our local CCTV wholesaler who guided us through the setup via there tech guys.The problem we have is the night time images are extremely poor on 4 of the cameras and when it rains we have a very dark image and the rain drops appear as bright white drops so cannot see anything.As the cameras are all wall mounted vertically the wholesaler suggested trying hikvision wall brackets to mount the camera downwards to enable the rain to run off.We tried this and does not make any difference.We have tried various settings with no solutions.Having spent alot of time reading various hikvision posts there seems to be an issue with the foam on front of the lense not squashing upto the dome cover causing IR bleeding.We removed a camera and got the tech lads from the wholesalers to check the camera who said it was ok but the images on these four cameras are so poor at night there is obviously some problem.Have you come across this problem before or could you advise on anything.Our next step is to remove the cameras and ask for a refund.In this tutorial, I will guide you through the process of updating the firmware of a Hikvision IP camera. Firmware should always be updated to the most recent version, as it will often contain bug fixes and other necessary changes. We have a thread which will always list the most recent Hikvision firmware available for download here.
At the time of writing this guide, the latest firmware is 5.1.2build 140116. Click here to download this firmware, and save the file to your desktop.
The first thing you should do is open up your Hikvision camera in your browser. If you do not know how to do this, check here.
Once you have opened the camera up in the browser, log in to the device. The default credentials are as followed:-
Username: admin
Password: 12345
- Upon logging in to the device, you will be viewing the "Live view" tab. In order to update the firmware, we have to navigate to the "configuration" tab. To do this, simply click the "Configuration" button in the navigation bar.
- Now that you are in the configuration tab, there should be a sidebar with several options on the left hand side. Click the "Basic configuration" tab.
- On the "Basic Configuration" Drop down menu, make sure you are on the "System" option, and look to the tabs in the main window. We want to update the firmware, so click the "Maintenance" tab.
- Now that you are on the Maintenance page, you should see a few different options. The one we want is the "Remote upgrade" button.
- Click the browse button, and navigate to your desktop (or wherever you downloaded the firmware file too). Select the "digicap.dav" file and click open.
- Once the firmware file has been selected, click the Upgrade button. This will begin the update process, and you will be prompted with a message saying that it may take up to 10 minutes for this to complete.
- After the update is completed, a message will pop up asking you to reboot the device. Usually the device will already reboot after updating, but you should reboot manually just to be sure everything is working as it should.
- After you have rebooted the device, the update process should be completed. To check if the update has worked quickly, just open up SADP, under "software version" the newest firmware should now be listed.
__________Thats all! you have successfully updated your Hikvision camera. If you have any questions, feel free to post a message in this thread, and I will reply as soon as I can.
Thanks Doug
