Change of router and home cctv Hikvision IP camera network

[CCTVJ]

We are due to update our router to the new sky Q router anytime soon and I’m trying to understand what I need to do re my Hikvision IP cameras and DVR which form our home cctv network.

Is it a straight forward process to change a router over for a complete novice like myself? Or should I contact the company who installed it?

Thanks in advance.

 

[Phil]

It depends.
If you have remote access away from home to your CCTV e.g. from your mobile phones, or PCs at work/away from home then it will be more complex.
If your cameras are all direct wired to your NVR and you only access it from home PCs, then it'll be a pretty simple job of just making changes so that your NVR can join your new network.

 

[CCTVJ]

Thanks Phil.

We have remote access via the Hikvision (Hik-connect) app on our iphones and iPads only.

 

[Phil]

Hik-Connect should make it simple for you.
Once you have your NVR back on your network it should effectively 'phone home' to the Hik-Connect portal and report the new internet IP address where it can be found. Then access via Hik-Connect from your iPhones and iPads should resume / carry on.

 

[CCTVJ]

Great, thanks.

Is there any published guidance to advise on how to connect the NVR/DVR to the new router anywhere?

 

[Phil]

It's all covered in our Megathread:
[Tutorial Megathread] Getting Started With Your Hikvision System

 

[CCTVJ]

Apologies if I am being daft here but in which sub section of the mega thread is the correct guidance re connecting a new router.

Cheers

 

[Phil]

There's nothing specific on changing your router.
Effectively, you will have a new home network under your new router.
So, the third section "How to find a HikVision camera or NVR on your network" applies.