Can't get NoIP to work with my DS-7616NI-E2/8P/A

[joemoe]

Hello!

I've been squeezing my brains out trying to get NoIP (www.noip.com) to work on my Hikvision NVR. I've tried all sorts of combinations and alterations, but nothing works. I've tried it on two different routers (different ISPs).
I am getting the the errors below every time:

EDIT: The forum throws a security error when trying to upload a screenshot.

The errors on the NVR are these:

Status: Connecting the address server failed

And below the DDNS input form:
No available URL to visit.

 

[joemoe]

I've set DNS to 8.8.8.8 and 8.8.4.4
Forwarded ports 443, 554 and 8000 (not wanting to use 80 as I want to access by https)

 

[Phil]

This HikVision Technical Guide may help.
"How to Use Third Party DDNS Services"
(attached)

 

[joemoe]

Thank you @Phil! I've done all that, but it still will not work...

 

[Phil]

It'd help to see some screenshots of your setup/settings

 

[joemoe]

(Imagebin - Somewhere to Store Random Things)

I've also tried setting the server address to dynupdate.no-ip.com, but to no avail...


btw, I am not allowed to upload a file on the forum:

The following error occurred
Security error occurred. Please press back, refresh the page, and try again.

20170413_114059.jpg

 

[forinsec]

Read the howto which Phil posted!!

1. DDNS Type: NO-IP
   Server Address: dynupdate.no-ip.com

 

[joemoe]

So I have Sir, but I am quite sure you did not read mine

 

[forinsec]

Yeah sorry, you got me

I just did a few tests and saw, that the status display on the webinterface isn't always accurate.

But if you log in to no-ip.com, you can see the last update of your hostname by pressing the (i) button.

Try as well to put a local DNS as your primary DNS (in most cases the gateway IP works), sometimes I faceing problems using the google DNS...

Hope this helps

 

[joemoe]

Hehe

Yes, I've keept a keen eye on the noip dashboardfor any updates, but there are none...

 

[joemoe]

Well... I've put a Raspberry PI with a NoIP linux client on it as a compromise, until I can figure out what's wrong with the NVR...