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Hik-Connect Cannot register with Hik-Connect

stanzanim

Active Member
Messages
32
Points
6
as per subject, I am trying to register two DS-2CD25555 FWD IP CAMs by entering the S/N (e.g. C123456789) but says 'cannot register this device'
I did not try the QR code (is it on the CAM?) but supposedly I can register by S/N
Please help
 
I checked all points 1-9 in that link and it still does not work
One question: the router address is meant as default gateway address right?
 
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