power outage

Hello, I bought Video Intercom bundle DS-KIS603-P. What I want to do is to have both door unit and indoor unit connected via Wi-Fi. To configure the Wi-Fi, I first connect both units via ethernet, setup Wi-Fi connection properties and fixed IP addresses. When I try to make a call, everything...

Hi. We had a power outage a week ago and our hikvision ds-2cd2142fwd-iws does not connect to wifi. At night I can see the IR leds are glowing so I assume that the camera is working. We have a TP-link Deco M5 mesh system at home. We can't reach the camera to push the reset button nor connect an...