encryption key

We have seen a handful of people post here on the forum saying that they can't find the box to enter their encryption key when using iVMS-4200 on a Mac, we helped a customer with this today and it would appear that there is no way to enter the encryption key on the Mac version of the 4200...

I've set up Hit-Connect so I have remote access via my iPad but I now cannot get "Live View" when connected to the NVR (DS-7732) locally via web browser. This is the message I get. If I disable the Hik-Vision option (which turns off the Verification Code" the Live View works. Any thoughts on...