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Thanks Kyle. How do you do a hard reset?

I've been using a usb stick in the DVR as per Hik visions recommendations :/ it doesn't matter which version I try the DVR will not take the upgrade. As mentioned everything looks ok then when I check after a reboot it's on the same old version :/ I think I'm a bit snookered!

It's from the Hik Vision Europe site (UK and Ireland been down for a while). Attached image shows the existing firmware and latest as per the Hik vision site. I tried the version after mine and again it looks like it's worked but after a reboot the firmware is still showing as the old. Thanks :)

AHH mine is a different model (DS-7208HQHI-K1...same symptoms though. I've tried the next version after mine but no joy

Hi How was this sorted, did another version just work? I having the exact same issue Thanks Matt

I can get the latest version of firmware (v4.30.120 Build 200630) to upload to my DVR via usb, or appear like it has. However after it reboots it is still showing the old version (v4.20.000 build 181107). Do you know what the issue here is please ??

Assume you mean DVR, yes I've tried both DVR-K72A_Europe-ml_neu_v4.25.001_201107 DVR-K72A_Europe-ml_std_v4.25.001_201107 Get upgrade failure on batch config (v3.1.3.0buil20221111). Kind regards Matt :)

Hi Im on the latest version, v3.1.3.0 build 20221111 :/

Hi Kyle I tried that firmware version at the weekend and it keeps failing :/ I wonder if there is a previous version available?! Kind regards Matt

Hi Kyle, Door station - DS-KV6113-WPE (B) - firmware V2.2.53 build 220108 DVR - DS-7208HQHI-K1 - firmware V4.20.000 build 181107 Door station is now working :) the third rj45 I fitted did the trick, although I pinned it out as B this time and not straight through as before so I don't know if...

Firmware on both devices is the latest, the issue is now sorted :) I used a known working ethernet cable and connected it from the router and went through each RJ45 socket (missing out the switch and my home made patch leads at this point). I was able to confirm at the other end I was being...

Hi I have an issue with my hikvision door entry... It works as it should connected to the PoE switch via a short ethernet cable. When I connect it to the LAN cable next to the door it gets power but no network, it does this on 2 other LAN cables around the house. I've connected a laptop at...

I'm also having a further, more pressing issue....I can setup, connect and get normal operation of door bell via very short ethernet cable hanging out the back of my Poe router. However when I connect the doorbell to the LAN cable near the front door, I get power but no network. This is the...

Hello, A bit of advice needed please, I am trying to add an IP camera (Hik Vision Door Entry system) to an existing Hik Vision DVR, it adds succesfully but after a few seconds the DVR reboots and when it comes back up the IP camera is gone :/ Just seeing if anyone could advise why its doing...