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Yes that's right Dan, it's a 4G router directly connected to the camera. I had a feeling we would have to wait until hard wired internet is installed and that we would have to do a hard reset, I'm hopeful that will work - wish me luck! :)

Hi Everyone, I'm hoping you can help. My Dad had a Hikvision DS_2CD2345FWD-I camera installed at a new build he is hoping to move into. There isn't currently an internet connection so the camera is running off a 4G enabled SIM card. This was installed by a local electrician and I don't think...