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Is there any guide/rule how to know which cameras support (or will support in the near future) mosaic privacy mask? For example, DS-2CD2387G2-L(U) lists that it supports this feature. Do we need to check each camera individually? If camera currently does not support this feature, is there any...

I have upgraded to DS-7608NXI-K1/8P, installed the latest firmware (240606), did a fresh configuration (did not import a config file), did not add it to iVMS or Hik-Connect, but I am still experiencing the same issue - time syncing is not working. Hard resetting cameras is the only suggestion...

Hi. Actually each camera is less than 5 meters away from my NVR, so that's not the issue. On the other hand, time syncing was working just fine until I have updated firmware for NVR and cameras. I would really like to avoid that. Last time I did that I had a lot of trouble trying to configure...

I have tested the latest iVMS version. Issues remain. Making a video would be a bit challenging for me. @alfaclvi, maybe you could share a video?

My NVR does not want to do time syncing to locally connected cameras (they are connected directly to its PoE ports). I think I have tried every possible combination, but nothing really helps. For example, when I start Remote Playback on iVMS and press Pause, it shows that NVR's time is...

1. DS-7604NI-K1/4P (B) with V4.30.097 build 240401 2. DS-7604NXI-K1/4P with V4.82.007 build 240321 3. DS-2CD2047G2-LU (C) with V5.7.15 build 240411 4. DS-2CD2347G2H-LIU with V5.7.15 build 240411 5. DS-2CD2346G2-I with V5.7.15 build 240411 Yes and yes. I cannot physically check that right now...

I have installed the latest iVMS version (V3.11.1.5) and VCA Search feature has stopped working properly. It only works if I search for events which have happened today, if I try to search for events, for example, one week ago - nothing happens. My steps: launch iVMS, go to Remote Playback tab...

I have, but it only detects my NVR and none of the cameras that are connected to it. That was one of the first things I have tried before posting here. But my Dell notebook was not able to connect to it (it was saying "Network cable unplugged"). However, based on your encouragement, I have...

Yes, I am using Internet Explorer. I have also tried other internet browsers, but they did not allow to connect as well. I can connect to other cameras via Virtual Host, only that one camera is unreachable right now. Which one? How should the whole URL look like? http://192.168.1.123/??? I am...

I have upgraded firmware for my DS-2CD2T43G0-I8 camera to the latest available and I was trying out some new features. In particular, I was interested in HTTPS support and I was testing out Websocket(s). But now I can no longer connect to the camera configuration page (video streaming is working...