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You can use either EZVIZ / Hik-Connect or HiDDNS to view your system remotely, or both. HiDDNS is a free DDNS service provided by Hikvision that will provide you with a permanent domain name to remotely access your cameras - useful if you're on a dynamic IP address. EZVIZ provides a P2P cloud...

To have the camera record until capacity and then overwrite the oldest footage, make sure you have Overwrite checked under Configuration >> Storage >> Schedule Settings >> Record Schedule >> Advanced You might also want to check the capacity and free space of your microSD card under...

Hey there! Feel free to fire away, we'll be happy to help you out :)

No, that's not possible I'm afraid.

I can't say whether they can or not I'm afraid - you can give them a shot at support.uk@hikvision.com Alternatively, you can use a tool called PuTTY to display the verification code, via the method below. A word of warning, PuTTY is a very capable but sharp tool, so do be careful if you're not...

It will be printed on the white label on the camera itself too - can you check there? Otherwise, if there's nothing there, try your camera's admin password.

Yes, that's fine. Provided both the camera and the NVR are connected to the same network, the two will be able to communicate just fine and display just as any wired camera would. You'll need to know the camera's IP address to add it to the NVR across your network. You may want to investigate...

We like to recommend the WD Purple series of surveillance drives for use with NVRs. The size of the drive you'd need depends on the number of cameras and how long you'd like to retain footage for. It's impossible to predict how often your cameras will be recording when using motion detection...

No, your DS-2CD2042WD-I is part of the R6 series of cameras and the firmware here is for the older 2xx2 R0 series (DS-2CD2032-I for example) Please see here for the appropriate firmware for the R6 series

Kieran updated Hikvision Firmware Update for DS-76xx/77xx NI-E (-E series) NVRs with a new update entry: Version 3.4.90 build 161008 Read the rest of this update entry...

Kieran updated Hikvision Firmware Update for DS-76xx/77xx/96xx NI-I (-I series) NVRS with a new update entry: Version 3.4.90 build 160926 Read the rest of this update entry...

Good stuff from morph. You can also consider setting up a VPN too if you're concerned about security and remote access is essential - they're very available and easy to set up nowadays

Hi - wrong thread for this, would be a good idea to start a new thread with that topic next time. You can have two (and indeed many more) Hikvision devices on the same DDNS account, you'll just need to make sure each device is using a unique access port otherwise the DDNS account will only take...

Hi, The DS-1280ZJ-DM18 is for use with Hikvision's dome cameras, such as the DS-2CD2142FWD-I. For the DS-2CD2342WD-I, you'll instead just want the standard DS-1280ZJ-M junction box. Alternatively, you could also look at the DS-1273ZJ-130-TRL Wall Mount Bracket which is also compatible.

Hi, Best place to pick up the latest firmware for the DS-2CD2532F-IWS would be the Hikvision European download portal. That section contains firmware for the R0 (2xx2) series, which is what the 2532 belongs to.

I'm not certain if it's the exact same unit supplied with the DS-2CD4A25FWD-I(ZHS), but you might want to investigate the DS-1260ZJ junction box

If you've connected your PC and the camera to the same LAN, you can access the camera by entering its IP address into a web browser on your PC. You may need to use a program like SADP from Hikvision to change the camera's IP address to match your subnet.

No, the DS-2CD2532F-IWS is part of a different camera series than the DS-2CD2542FWD-I etc. The 2532 is part of the R0 series. The 2542 is part of the R6 series. Both series have a v5.4.0 firmware release but they are not interchangeable - make sure you only install the appropriate firmware for...

Hi. I do not think this is possible I'm afraid. Recordings are based on file size, by default 1GB, before a new one is created. I may be incorrect, but I've never found a setting to change this.

We're asked quite frequently what the RTSP URLs are for Hikvision cameras, in order to use a program like VLC to decode the stream directly from the camera, or perhaps to instead embed the stream into a web page. Many VMS programs require you manually add the RTSP stream from the camera, in...