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Also I see these logs in VM modem mode: Not sure if this means anything to you as I cannot make head or tails of it Network Log Time Priority Description 20/08/2021 20:58:15 notice LAN login Success;CM-MAC=40:0d:10:54:46:6b;CMTS-MAC=00:eb:d5:21:bf:91;CM-QOS=1.1;CM-VER=3.0; 18/08/2021...

Thanks David, not much can be done in the VM router whilst its in modem mode, there is nothing you can change in advance settings. You mentioned you have two routers setup are they both in router mode and connected together ? "can you configure the VM router wifi network to be the same as the...

Hi David can you configure the VM router wifi network to be the same as the amazon router? any ideas how i do this, can this be done with the VM router in router mode ? does the amazon router have a B LAN DHCP server on 192.168.2.nnnn? Had a look and cannot see any different LAN

Hi David Yes same IP address would appear withe the first NVR, thinking back I never had this issue with VM router when I used it in router mode. When I first installed the amazon router the NVR did not pick an I address and I had to reboot several times for it to get the correct IP address...

spoke to soon, platform access offline, rebooted NVR and now has a 192.168.2.168 IP address. I hope I don't have the same issue with the new non Hikvision NVR which CCTV company are replacing in the next few weeks. I have now rebooted several times and it still hold the same IP address. I am...

Hi David Apologies for the late reply, was away on holiday for a few days... The CCTV company are replacing my nvr in the next 2 weeks to a non hikvision one and that is compatible with my cameras, as this is the 2nd Hikvison (same model) NVR, first one had a noisy power supply fan, was only...

Hi David Have rebooted NVR several times sometimes it picks up the right up address works for a day and then platform access goes offline, I can see all the cameras and live view on my TV, but the IP address changes to 192.0.2 range on the NVR. I did try and set static IP address on the NVR...

Thanks David, CCTV company are returning tomorrow (still under warranty) I will ask them to the firmware upgrade. Will report back after.

HI David, answers below Is the media hub ethernet port 1 connected to the router WAN port? Yes VM hub port 1 which connects to router port. Is DHCP client enabled on the router WAN port and is the router WAN port getting a public IP address from the media hub? DHCP is enabled on router, see...

Hi David, Virgin router is Hub 3, the other router is from Amazon - WiFi Router AC1200 for Home, Wireless Router, Dual Band WiFi Router with 4 Gigabit Lan Ports, Supports Beamforming, Guest Wi-Fi, WPS: Amazon.co.uk: Computers & Accessories virgin hub is in modem mode but i dont see any option...

Hi David The NVR is in the loft and the router is in my living room on the ground floor, I would say about 20 to 25 feet long. Amir

Ok update, Hikvision now stating cloud 2 option only available to use in China, I questioned why they are selling NVR's outside china if the cloud 2 function cannot be used, could not answer, currently in dispute with my supplier/fitter that they have sold me something with a function that can...

Hi All Was wondering if someone can shed some light on this, I have a virgin media hub which acts as modem and an external device which I bought from Amazon which acts as the router and connects to the virgin hub modem. All devices work fine except my CCTV, the NVR is POE and sometimes picks...

Thanks Kyle, Thats very helpful I will take a look at the email setup, I have already setup the notification to surveillance centre and it does work to the app. Hikvison tell me that this option is coming out this year quarter 1, initially they would not talk to me as I am not a trader but I...

Hi All newbie on here and recently had an IP CCTV camera system installed, I work in IT and should have really done it myself but did not have all the tools. i.e ladders, crimping tool, cables, etc I know the NVR cloud option has been discussed early last year (Uploading Event Captures to...