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Yes, that's the one.

All I can suggest is you updating to the latest iVMS version from the UK site and see if that helps. When I last looked there was a different version number on the UK site, the European site and the international site! HikVision have always been pretty terrible with their firmware versions and...

To see version - In the top bar of iVMS where it says "Logged In" - just to the right is an icon with three dots/lines. I think you click that and choose "About".

What region of the world are you in? UK, Europe, somewhere else? Can you confirm what version of iVMS-4200 you are using? Not sure if the same issue but I have been having quite a few issues with iVMS recently on Windows 11: 1) Often camera views get a time delay of up to several minutes. A...

SMB has different protocol versions (SMBv1, SMBv2, SMBv3), sometimes you get these sorts of issues if there is a mismatch between versions of the NAS/device. Sometimes you can work around it by setting one side to a particular version or one side to backward-support older versions etc. Although...

From 5.7.2 to 5.7.12 it should be fine to do a straight upgrade. I have never incrementally updated anything although I have seen some recommending doing incremental upgrades if it is a very different version. But often HikVision does not provide all old firmware for download anyway so it could...

I think if he ran around/past the camera at a sensible distance with a number plate it probably would capture something. There is a "Real-time LPR Result" section in the config which if enabled shows the most recent 20 captures (with a zoomed in capture of the plate, not the whole snapshot...

@MrM83 I just remembered something which may be relevant to you: Older HikVision ANPR cameras/firmware only capture a snapshot if they recognise a number plate. The newer ANPR cameras/firmware can capture snapshots regardless - e.g. if they see a movement but can't capture a plate read they...

The camera comes in 2 lens versions: 2.8 to 12mm or 8 to 30mm. Capturing at distances with the lesser zoom 2.8 to 12mm version is possible but you probably want the camera zoomed to the max. the 8 to 30mm would be better. And yes, the snapshot photo can *usually* be manually read. I setup the...

I don't know the answer to your question but the "Country/Region" setting under the "Road Traffic" options does not change the GUI language. FYI mine (in UK) are set to "UK" and there is also a further setting "UK Region Rules" with options "England/Scotland/Wales" or "Republic of Ireland". I...

1) I asked this ages ago and the answer unfortunately seems to be no, it's all-or-nothing. Like you I wanted a "view only" user for a few cameras only, e.g. a site neighbour whose land some of our cameras look onto. But there does not seem to be any facility to restrict a users access - they...

Yes. To give an example, I have one ANPR camera setup monitoring a yard. In an ideal world the ANPR camera would be placed covering the single entrance/exit road but that was not possible. So I mounted the camera covering the whole yard. It's far from ideal of course as it's covering a large...

The HikVision ANPR cameras will pick up plates at all sorts of angles although you probably get the best results with cameras straight ahead. None of my ANPR cameras are looking at traffic straight ahead (there is just no mount point to allow for that) and some of my ANPR cameras are on...

It depends on what you mean by "location". The newest ANPR cameras I have are DS-2CD7A26G0/P-IZS (H3 firmware) and I think they do support 1-4 "lanes" of traffic. e.g. if pointing at a road with 2 lanes of traffic it can be configured to capture plates from both lanes. I have never used those...

Do you mean in iVMS-4200 or somewhere else? If you don't need the record icon (e.g. if like me you have continuous recording so it's pointless having it showing on iVMS) then there is an option in the config to not show it at all. I can't remember right now which option it is but take a look.

What error do you get from VLC? What version of VLC do you have? I only ask as I can open HikVision exported videos in VLC from various types of HikVision NVR/cameras. Today I tried VLC v3.0.19 on Linux as well as the universal "app" version of VLC v3.1.2.0 on Windows 11. The app version gives...

A slight potential warning on this topic for people in the UK - I mistakenly downloaded the latest iVMS version from the Hikvision Global site when "Global EN" was selected (V3.10.6_E). It installed (on Windows 11 Pro) but as soon as live view starts the DecodeProcess.exe used 100% of CPU and it...

I asked about this this same issue recently see: Is HikVision UK Portal now dead/obsolete? I don't know if it's something HikVision have done or some mis-configuration but for me it seems that IF I can manage to go to the non-https website HIKVISION UK PORTAL then the portal works but on most...

@JB1970 thanks, I think it's a DNS or Browser redirection issue. Basically if I can get to the http site it works but some PC's/browsers seemingly always redirect to the https:// site regardless of if I specify http:// or just start with www. Probably a browser or DNS caching issue. In this...

Tried 2 more PC's in the office with weird results: Alternate Windows PC - Edge: Portal only shows Software Tools. Alternate Windows PC - Firefox: Portal works as expected. Alternate Linux PC - Firefox: Portal works as expected. So the portal is still there and does still work but only for...